General Shipping & Returns
(Style by Cici does not stock any inventory. Products ship directly from the manufacturer. Refer to specific manufacturers policies below.)
GENERAL SHIPPING POLICY:
All products ship to the USA. Some products also ship to Canada (please see specific manufacturers policy below)
Art & Photography Prints sold through Fine Art America are the only products that ship World Wide.
Most Items if now all items ship from within the USA.
Processing time varies per manufacturer (see below).
Shipping methods and timeframe vary per manufacturer (see below).
GENERAL RETURN POLICY:
We want you to be happy with your purchase. If you are not completely satisfied, please contact us as soon as possible by email: hello@stylebycici.com
If the product is returned for a refund, the customer will be responsible for the original shipping cost and the return shipping cost. This will be charged to the customer through a reduction in the refund issued. If the product is exchanged, the customer will be responsible for the return shipping cost of the original item and the shipping cost for the replacement. This will be charged to the customer through a reduction in the refund issued if applicable, or via a new payment from the customer.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
*Refer to specific manufacturer below for outside manufacturer dropshipping policies.
EXCHANGE POLICY:
We do not offer any exchanges at this time.
HOW TO INITIATE A RETURN:
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through Email:
Email Address: hello@stylebycici.com
CONTACT US:
If you have any questions about our Returns and Refunds Policy, please contact us by Email: hello@stylebycici.com
Photography & Art Prints
(Products Are Made-To-Order & Ship Directly from the Manufacturer: Fine Art America)
Shipping: World Wide
Processing Time: 1 - 2 business days
Fine Art America as the largest print-on-demand fulfillment network in the world with 16 manufacturing centers located in 5 countries. Each manufacturing center can ship products to any destination in the world. When you place or receive an order for one of your products, we'll automatically route the order to the nearest manufacturing center in order to minimize shipping costs and speed up delivery times.
Estimated Delivery Time:
Products require 2 - 8 business days to print and manufacture before shipping, depending on the product. You can see the specific lead time for each product when viewing the product on our website. Products will ship from the manufacturing facility located nearest to your destination address.
Gift cards are delivered instantly via e-mail.
Please note - even if you select "overnight" as your shipping method, we still need the time (above) to actually print, assemble, and package your order. Everything at Fine Art America is printed and manufactured "on demand". We don't have any pre-made products sitting on our shelves.
As soon as your order ships, we'll send you an e-mail confirmation with a tracking number included in the e-mail. We send the e-mail to the e-mail address that you provided when you placed your order.
If you want to check on the status of your order at any time, just login to your account here on Fine Art America and then click on your "Purchases" page.
You can login by going here: https://fineartamerica.com/loginchoosetype.php
Return Policy:
Our return policy is very simple:
If you're not happy with a purchase that you made on FineArtAmerica.com, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price. Please note - Fine Art America does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.
Fine Art America sells thousands of pieces of artwork each month - all with a 100% money-back guarantee.
To Start a Return please visit this site: https://fineartamerica.com/returnsstep1.html?newrma=true
Cancellations:
Cancellations are not guaranteed, and once an order has been dispatched for shipping, cancellation is no longer possible.
Home Fragrances
(Products Ship Directly from the Manufacturer: Palmoire)
Shipping: USA & Canada only
All orders are processed and shipped within 2-3 business days from New York. Shipping days are business days: Monday-Friday 8am-6pm EST.
We use USPS/UPS for most domestic and international packages. Domestic economy shipping typically delivered within 5-8 business days and domestic standard shipping usually takes 3-4 business days once shipped. International shipping times vary depending on the destination. You will receive a notification email with tracking information once your order has been shipped.
Please note, Style by Cici will not be held liable for incorrectly entered shipping information or packages left, stolen or missing from an unreliable or unsafe shipping address. It is the customer's responsibility to ensure the accuracy and safety of the shipping address provided. Once a package is picked up and scanned in by our carrier, the shipping and delivery status is no longer within our control. Please reach out directly to the courier for missing or stolen packages. We are unable to ship to PO boxes at this time, please provide a physical address when you place your order.
During times when our mailing partners are experiencing higher-than-normal package volume, there could be unexpected delays in transit or in providing tracking details. We appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.
International packages (all regions outside the US) may be subject to customs, duties or other fees that are not included in our shipping rate and are customer’s responsibility to cover. International packages may be delayed by customs. Unfortunately, we have no control over these circumstances.
Return Policy:
All of the Palmoire products are carefully inspected before they are shipped. Due to the nature of our products, we do not accept returns or refunds of already used candles or diffusers. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to hello@thepalmoire.com with your full name and order number within 48 hours of delivery. Otherwise, returns and/or exchanges are not accepted.
Artful Glass Tableware & Décor
(Products Ship Directly from the Manufacturer: Red Pomegranate)
Shipping: USA only
Processing Time: 3- 4 business days
Shipping Policy: We offer standard free shipping within the United States only. All orders are processed and shipped within 3–4 business days from our U.S.-based warehouse. Our reliable logistics ensure that your customers receive their products quickly and without any additional shipping cost.
Estimated Delivery Time:
USA: 7-9 Business Days
Return Policy:
14 day return policy
Customer pays return shipping
This supplier follows a 14-day return policy during which a retailer must inform the supplier that they would like to return an item.
The item must be undamaged, and unused with tags still attached & returned within 14 days of receiving the item.
The supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within 5 days of the item being received.
Customers will contact Style by Cici with any requests for return within 5 days of the item being received and Style by Cici will respond with return instructions.
Dura Living Cutliery & Cutting Boards
Shipping: USA Only
Processing Time: 1 - 2 business days
Shipping Policy We offer fast and free shipping within the United States. All orders are processed and shipped within 1–2 business days from our U.S.-based warehouse. Our reliable logistics ensure that your customers receive their products quickly and without any additional shipping cost.
Estimated Delivery Time:
USA: 1-3 Business Days
Return Policy:
This supplier follows a 14-day return policy during which a retailer must inform the supplier that they would like to return an item.
The item must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item will be returned.
The supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received.
Customers will contact the retailer with any requests for return and the retailer will then contact the supplier.
Cancellations:
Cancellations are not guaranteed, and once an order has been dispatched for shipping, cancellation is no longer possible.
Hauteloom Area Rugs
Shipping: USA & Canada only
Processing Time: 1 - 2 business days
Shipping Policy We offer fast and free shipping within the United States and Canada. All orders are processed and shipped within 1–2 business days from our U.S.-based warehouse. Our reliable logistics ensure that your customers receive their products quickly and without any additional shipping cost.
Estimated Delivery Time:
USA: 1-3 Business Days
Canada: 1-5 Business Days
Return Policy:
Hauteloom offers a return period of 14 days for all non-defective items, 7 days for claims related to damaged or lost items. Only the returns or claims submitted within these specified timeframes will be considered. Note that a 15% restocking fee applies to all returned items, regardless of the reason for return, unless there is damage or a defect identified at the time of delivery that was not caused by the customer.
In the event that, upon inspection of the returned item, Hauteloom identifies damage or defects resulting from usage, the customer will incur the responsibility for the rug's cost, along with all associated shipping charges.
Kindly return all products to Hauteloom in their original or equivalent packaging, ensuring that items are returned in the same shipping dimensions as delivered to avoid additional shipping costs.
Note that we do not accept returns for rug pads and clearance items. Items purchased not from our website but from our retail partners are also non-returnable.
Cancellations:
Cancellations are not guaranteed, and once an order has been dispatched for shipping, cancellation is no longer possible.
All requests for cancellations must be submitted via email to support@hauteloom.com. Hauteloom will provide confirmation of cancellation through email notification once the order cancellation is processed.
Return Address:
560 Marine Dr.
Calhoun, GA 30701
Please contact support@hauteloom.com or call +1 855-428-8342 with your order ID number along with the email address associated with the order.